An important note beforehand: There are wonderful coaches who provide a fantastic service for almost any topic (life coaches, business coaches, parenting coaches, etc.). In fact, I will be honored to refer you to the outstanding professionals in my own network!
Having said that, you may wonder why should I work with a mediator vs a coach regarding a conflict?
You may think of the following analogy: When your tooth is aching, would you go to a General Practicioner (GP) or to a specialised Dentist?
In other words, while a “generic” coach may still be a great resource person to consult (please do!), he/she will not have the tools, expertise and conflict resolution experience in that specific field (i.e. conflict resolution).
Hence, you may want to consider the following reasons for why choosing to work with an accredited conflict resolution expert for conflict coaching might be your best option:
o Accreditations and quality standards: Neither “Coach” nor “Mediator” are protected professional titles in Switzerland. As a double-accredited mediator, I am fulfilling stringent quality standards of the accrediting bodies (SDM, SKWM) such as a proven mediation practice, regular training and supervision.
o Experience and expertise in supporting conflict situations: Working with conflict parties 1:1 has always been an integral part of a mediator’s training and practice. In fact, a mediator regularly works with one party only (e.g. during preliminary sessions, in the context of shuttle mediations, caucus between joint sessions) and/or whenever the other party is not ableor willing to participate in a constructive conflict resolution.