CONFLICT coaching

o   Crisis Support
o   Therapy/Psychoanalysis/Counselling
o   Medical or legal advice
o   Social work
I may refer you to other specialists and colleagues should your situation require different support than what is offered within the scope of Conflict Coaching.

Conflict Coaching can help at almost any stage and escalation level of a conflict. The goal remains to avoid or minimize negative effects of conflict (conflict escalation, conflict avoidance, affecting your health/sleep/other areas of life). It can hence be used alongside other intervention and oftentimes as a great preparation for a difficult situation or even a mediation session.

Conflict Coaching is a specialized method of constructive conflict resolution by an experienced mediation expert. A 1:1 session provides a professional, effective, and confidential setting that helps you regain clarity, calm and confidence even in absence of the other conflict party. It differs quite substantively from others forms of regular coaching for a range of reasons, the two most important ones being:
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o   Established working goal: In Conflict Coaching, the working goal/mandate is already predefined by the nature of the intervention, i.e. finding a better way to deal with a conflict. In a regular coaching setting, the working mandate will first have to be co- defined between you and your coach to establish which area(s) in your professional or personal life you wish to work on. As a consequence, we can get right to work and do not need to spend the same amount of time on preliminary questions.
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o   Short, solution-focused intervention: As a conflict resolution practitioner with substantive training in short-term, solution-focused methods, it means that 1.) Interventions are intentionally shorter than other forms of 1:1 sessions as I focus on positive, future outcomes rather than reworking past issues; and 2.) that we may only need one session to get your situation solved versus signing you up for a long-term coaching contract of several months. (We can by all means arrange a longer-term working relationship, if needed).

An important note beforehand: There are wonderful coaches who provide a fantastic service for almost any topic (life coaches, business coaches, parenting coaches, etc.). In fact, I will be honored to refer you to the outstanding professionals in my own network!
Having said that, you may wonder why should I work with a mediator vs a coach regarding a conflict?
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You may think of the following analogy: When your tooth is aching, would you go to a General Practicioner (GP) or to a specialised Dentist?
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In other words, while a “generic” coach may still be a great resource person to consult (please do!), he/she will not have the tools, expertise and conflict resolution experience in that specific field (i.e. conflict resolution).
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Hence, you may want to consider the following reasons for why choosing to work with an accredited conflict resolution expert for conflict coaching might be your best option:
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o   Accreditations and quality standards: Neither “Coach” nor “Mediator” are protected professional titles in Switzerland. As a double-accredited mediator, I am fulfilling stringent quality standards of the accrediting bodies (SDM, SKWM) such as a proven mediation practice, regular training and supervision.

o   Experience and expertise in supporting conflict situations: Working with conflict parties 1:1 has always been an integral part of a mediator’s training and practice. In fact, a mediator regularly works with one party only (e.g. during preliminary sessions, in the context of shuttle mediations, caucus between joint sessions) and/or whenever the other party is not ableor willing to participate in a constructive conflict resolution.

You can enquire via the contact form or by phone (+41 78832 22 96) about additional availabilities. I can provide a complimentary one-off Conflict Coaching phone call of 15 minutes as a one-off, quick solution to your immediate conflict situation. Please remember that this is not a crisis support, but simply to allow to get unstuck.