Mediation
&
CONFLICT RESOLUTION

Conflicts bear an immense emotional and financial cost

According to the conflict cost analysis by KPMG, consequences of workplace conflicts can cost companies with less than 1,000 employees up to 500.000,- Euro.

What if we could minimise stress, time, costs and resources associated with unresolved conflict?

Mediation is a voluntary, confidential process, in which an omni-partial mediator facilitates mutual listening, understanding of underlying issues, developing options and reaching a mutually acceptable solution.

1 - 3

Average number of sessions for workplace conflicts

75-80%

Success rate

Benefits of Mediation

Fast
Can be started within a few days.
Cost-efficient
Cheaper than legal proceedings. Mediation lowers the cost of conflict.
Sustainable solutions
Parties determine the outcome. Agreements meet the needs of all parties and aim to provide lasting solutions.
Sustainable relationships
Relationships (private, business) are maintained and remain viable.

CAN MEDIATION HELP SOLVE YOUR SITUATION?

How to determine if mediation is appropriate?
Mediation is a fit for most workplace, organisational and interpersonal conflicts, and whenever parties are willing to actively engage in the process.
The mediator will get in touch with both parties prior to the mediation to understand the nature of the issue and will determine with both parties together the next steps.
What are typical steps in a mediation process?
Mediation provides an opportunity for parties to share their different perspectives, to identify systematically the underlying issues and concerns, to explore options, and to reach a mutually satisfactory agreement.
What is the role of a mediator?
A mediator is neither a judge nor an arbitrator. On the contrary, a mediator is onmi-partial and does not evaluates a dispute. The role of the mediator is to facilitate communication, to create an atmosphere of constructive discussion and trust which allows issues to surface in a safe space.
How is an agreement reached?
The mediator helps the parties to develop their own creative proposals that resolve the conflict in a way that satisfies both parties. If the parties agree on a solution to their conflict, the mediator assists in recording this agreement in writing.
What is the average fee for Mediation?
The fees vary depending on the nature and the complexity of the conflict. Please contact me for further details.